Absolutely devastated, treated myself to a very expensive perfume, which was sent using evri, and when it arrive the box was empty and clearly tampered with. Absolutely no contact from customer service at all, impossible to speak to a human being. I’m so angry and upset. How on earth can the customer service be so horrific for such a huge company. I only bought it from Sephora as I thought they were a reputable company. I feel sick I honestly don’t know how I’m going to get a refund of replacement when they are impossible to contact