Ordered 2 portable air conditioners June 9. Had Walmart call GE to make sure they were in stock. Promised delivery date June 21. June 21 turned into June 24 and now it's June 26 still no air conditioners. Also the price dropped by $70 so $140. Told GE would respond in 24 hours. It's now 48. So the lack of customer service is evident.
Worst customer service experience ever. I have a Cafe fridge installed just over a year ago. The compressor failed and is under a warranty. After 4 calls and endless time I finally had GE agree to send someone out ( a 3rd party ). The first company was a no show. The second company came and fixed -25 hours later the unit was broken again. Compressor failed but never replaced. They tried the relay first. Cannot get anyone on the phone to assist me as it is the weekend and I am going on my THIRD week without a fridge. GE customer advocates do the bare minimum to assist the customer. Complete fraud to sell products they refuse to service correctly.
Never buy a GE product. Customer service is horrible. Delivery drivers broke items in my home and continued to cancel installation because they didn’t know how to install a secondary ice maker. Had to spend money to fix things they broke and took time off work for installations that never happened. Customer service reps don’t care and say no other company can install the icemaker.
